Operational Process Management in the Financial Services Industry
نویسندگان
چکیده
Today, service companies like hotel chains, tour operators, insurance companies, and banks have to deal with tough competition in their respective markets. To survive in this situation the companies’ business models, cost reduction initiatives, and efforts for increasing revenues require continuous adjustments. Otherwise, these companies might fall prey to the ongoing consolidation process. Due to its extremely dynamic and complex environment, the financial services industry is particularly affected. Therefore, aBstract
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تاریخ انتشار 2015